Payment
Credit card payments are made through WooCommerce/Stripe. You can pay in full or set up a payment plan for select programs. TNCS families may also elect “Pay via my FACTS account.”
Cancellations & Refunds
ECA Terms & Conditions
TNCS ECA Cancellations
ECAs must meet a minimum enrollment in order to run. If The New Century School cancels an ECA for low enrollment or other reasons, families will receive a full refund.
Changes to Your Registration
Registration changes are handled on a case-by-case basis by request. Changes are subject to a $25 change fee.
ECA Cancellations and Withdrawals
- You may request cancelation of an ECA until 2 weeks prior to the first session with no penalty.
- Withdrawals made less than 2 weeks before the first session of an ECA are subject to a withdrawal fee of 50%.
- Withdrawals made after the first session of an ECA are subject to a withdrawal fee of 75%; no refunds will be issued after the second session.
There are no refunds issued for missed sessions due to student illness or absence or unplanned school closures.
FACTS Payments
TNCS families are encouraged to choose “Pay via FACTS” at checkout. ECAs will be billed with a due date 3 weeks before the start of each session.
After Care with Van Pick Up from Local Schools
Cancellations
Refunds for this program follow a sliding scale:
- More than 4 weeks before the start of a quarter: Full refund, minus a $100 cancellation fee.
- 2–4 weeks before the start of a quarter: 50% refund.
- Less than 2 weeks before the start of a quarter: No refunds will be issued.
There are no refunds for closures due to inclement weather or other emergencies, and no refunds for days a child is absent.
Waitlists
When an activity or program reaches capacity, you may email office@thenewcenturyschool.com to add your child’s name to a waitlist. Should a spot become available, we will contact families in the order in which requests were received.
Additional Fees
After the start of activity, account holders (parents) agree to be billed for any additional expenses incurred (e.g., adding days, late pick up fees).
Additional Forms & Paperwork
Maryland State licensing requires that student paperwork be complete and on file before a child may attend. Families will be asked to upload required forms through Transparent Classroom. (If your child recently attended a TNCS program, such as a summer camp, you will only need to upload forms that we don’t already have on file.) Please see the page Additional Forms for Non-TNCS Students for details.
Health & Safety Protocols
TNCS has a multi-prong approach to support wellness. For current measures, please see the page TNCS Current Health & Safety Stance.